Cookie Policy

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Policy (Public) – Cookie Policy

This policy sets out how Greenwich Home Care Ltd uses cookies and similar technologies on its website in line with UK data protection and privacy law.

Issued: 27 October 2025 | Review Due: 27 October 2026

🔹 Purpose

This policy explains what cookies are, how Greenwich Home Care Ltd uses them, and how users can manage their preferences when visiting our website, www.greenwichhomecare.co.uk.

🔹 Scope

This policy applies to all visitors who access our website and any online forms or services operated by Greenwich Home Care Ltd.

🔹 What Are Cookies

Cookies are small text files placed on a device when visiting a website. They help websites function effectively and provide analytical information to improve the user experience.

🔹 Types of Cookies Used

We use the following categories of cookies:

• Strictly necessary cookies – essential for the operation of our website, enabling core features such as navigation and security.
• Performance cookies – collect anonymous information about how visitors use the website (for example, which pages are visited most).
• Functionality cookies – remember choices made by visitors, such as preferred settings.
• Analytics cookies – help us understand how the website is used, so we can improve content and functionality.

We do not use cookies to collect or store sensitive personal data such as names, addresses, or health information.

🔹 Managing Cookies

When visiting our website for the first time, users are presented with a cookie banner allowing them to accept or manage their preferences. Visitors can withdraw or change their consent at any time by adjusting their browser settings.

If you disable certain cookies, parts of the website may not function properly.

🔹 Third-Party Cookies

In some cases, we use third-party services such as Google Analytics to gather anonymous statistics about website traffic. These third parties may set their own cookies to perform these functions.

All third-party cookies used are reviewed to ensure they comply with relevant data protection legislation.

🔹 Data Protection

Any data collected through cookies or analytics tools is anonymous and used only for service improvement. We do not attempt to identify individual users or combine this information with other personal data.

🔹 Retention

Cookies are retained for different durations depending on their type:

• Session cookies are deleted automatically when you close your browser.
• Persistent cookies remain on your device until they expire or are deleted by the user.

🔹 Your Rights

Visitors have the right to refuse non-essential cookies and to delete any existing cookies from their device. Information on how to do this can be found in the settings section of most web browsers.

This document is available in alternative formats or community languages upon request.