Accessibility Statement

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Policy (Public) – Accessibility Statement

This policy sets out how Greenwich Home Care Ltd ensures that its website and online content are accessible to all users, including people with disabilities or communication needs.

Issued: 27 October 2025 | Review Due: 27 October 2026

🔹 Purpose

This policy explains our commitment to ensuring that the Greenwich Home Care Ltd website, www.greenwichhomecare.co.uk, is accessible, inclusive, and user-friendly for everyone, in accordance with the Equality Act 2010 and recognised accessibility standards.

🔹 Our Commitment

Greenwich Home Care Ltd is committed to providing a website that is accessible to the widest possible audience, regardless of technology, language, or ability.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

🔹 Accessibility Features

To support accessibility, our website includes:

• Clear, structured page layouts and consistent navigation.
• Descriptive headings and link text.
• High-contrast colour schemes for readability.
• Compatibility with assistive technologies such as screen readers and keyboard navigation.
• Text alternatives for images and multimedia content.

🔹 Continuous Improvement

We regularly review our website and content to ensure ongoing compliance with accessibility standards.
Feedback from users and accessibility audits are used to identify areas for improvement.

🔹 Alternative Formats

Information from our website and policies can be provided in alternative formats or languages upon request, including:

• Large print
• Easy-read format
• Translated versions
• Audio format where practicable

Requests can be made via:
Email: info@greenwichhomecare.co.uk
Telephone: 020 3576 4599

🔹 Limitations

While we strive to maintain full accessibility, there may be some older content or third-party systems that are not yet fully compliant.
We are working to review and improve these areas as part of our website development programme.

🔹 Feedback and Contact Information

We welcome feedback to improve accessibility.
If you experience any difficulties using our website, please contact us and we will work to provide the information in a suitable format.

Contact details:
Greenwich Home Care Ltd
81 Lowfield Street, Dartford, Kent, DA1 1HP
Tel: 020 3576 4599
Email: info@greenwichhomecare.co.uk

This document is available in alternative formats or community languages upon request.